Are you not wondering what it takes for a hotel to get a 5-star rating? For hotels to get this type of rating, they need to meet the high standards in service, facilities, and overall guest experience.
How to Determine a 5-Star Rating
In Vietnam, five-star hotels are regulated by their own standards organizations. You might want to check the 5-star accommodation you have booked if they meet these criteria.
- Exceptional Customer Service
Five-star hotels offer personalized services. Likewise, they have highly trained staff with professional etiquette, multilingual abilities, and attention to detail. In addition, they must have 24/7 concierge, front desk, and room service that will cater to guests’ needs at any time.
2. Luxurious Facilities and Design
Among the notable features that a 5-star hotel has are the elegant architecture and high-end interior designs. You can notice this with their spacious rooms, as well as top-quality furnishings and luxury linens. They also have suite options with private balconies, panoramic views, and exclusive perks.
3. World-Class Dining
You will also be able to enjoy gourmet and international cuisine through their fine dining restaurants led by renowned chefs in this type of establishment. There are also multiple dining options to suit your most discriminating taste, including bars, cafes, and 24-hour in-room dining experience.
4. Premium Guest Experience and Amenities
Guests can also receive VIP treatment, including private check-in or check-out as well as welcome gifts. So, the moment you enter your suite, you will notice high-end bathroom products, bathrobes, slippers, and luxury toiletries. Five-star hotels also provide smart room technology, which offers automated lighting, climate control, and entertainment. On top of that, they also have butler service, private chauffeurs, and personal shopping assistance for executive guests.
Standards Used for 5-Star Hotels
There are different organizations and government agencies that will set the standards for 5-star hotels. This means that there is no single global authority that governs this type of rating. That said, only common ratings exist to ensure consistency in hotel classification.
- National Governments and Tourism Boards
A lot of countries have their own hotel classification systems. So, each may vary from the international standards. For instance, in Vietnam, hotels are required to meet 296 mandatory criteria through the TCVN 4391:2015.
2. Hotel Chains’ Internal Standards
Major luxury hotel brands also often exceed national rating systems, such as The Ritz-Carlton, Four Seasons, and Mandarin Oriental. This is through their own brand-specific standards.
3. International Organizations and Rating Systems
There are also several well-known international rating organizations that set high-quality standards for hotels. These include the Forbes Travel Guide, AAA Diamond Ratings, Leading Hotels of the World, and the World Tourism Organization.
Five-star hotels in Vietnam generally meet the rigorous requirements set by the national standards, but there might be minor variations. If you are looking for 5 star hotels in Vietnam to stay on your visit, you may contact us via phone or email. You can also book directly from our website and experience the perfect blend of luxury and tranquillity only at La Veranda.
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